Shipping policy

Shipping Policy

Last Updated: September 22, 2026

At AHRON nightwear, we aim to process and deliver your order as quickly and safely as possible.

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sale periods, festive seasons, product launches, or periods of unusually high order volume, processing may take additional time.

2. Delivery Time

After your order has been dispatched, the estimated delivery time is generally:

Kerala: 2–5 business days
Other parts of India: 3–7 business days
Remote or difficult-to-reach locations: Delivery may take additional time

Delivery timelines are estimates and are not guaranteed. Actual delivery time may vary depending on the courier partner, destination, weather, holidays, logistics conditions, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products, orders above a specified value, or during promotional periods.

Any applicable shipping offer or minimum order value will be clearly communicated on our website.

4. Cash on Delivery (COD)

Where available, Cash on Delivery may be offered for eligible locations and orders.

COD availability may depend on the delivery address, order value, courier service, and other applicable conditions.

We may contact you to verify a COD order before dispatch.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD orders, subject to applicable law.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information where available.

You can use the tracking information to monitor the status of your shipment through the applicable courier service.

Tracking information may take some time to become active after dispatch.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Name
House/building number
Street/locality
City
State
PIN code
Valid phone number

AHRON nightwear is not responsible for delays or failed delivery resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If an address needs to be changed, please contact us as soon as possible after placing the order. Address changes may not be possible once the order has been dispatched.

7. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur because of:

Courier delays
Weather conditions
Public holidays
High order volumes
Transportation or logistics disruptions
Incorrect or incomplete address information
Remote delivery locations
Circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team so that we can assist you.

8. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, does not respond to the courier, or refuses delivery, the courier may make additional delivery attempts or return the package to us.

If an order is returned to us, any refund or re-shipment will be handled according to our Return & Refund Policy and applicable law.

Additional shipping charges may apply for re-shipping where the failed delivery was caused by incorrect information or circumstances attributable to the customer.

9. Damaged Packages

If you receive a package that appears seriously damaged or opened, please take photographs or video of the package before opening it where reasonably possible.

If the product inside is damaged, incorrect, or defective, contact us within 48 hours of delivery with your order number and clear photographs/videos.

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Multiple Products in One Order

If an order contains multiple products, we may ship the products together or separately depending on product availability, warehouse processing, and logistics requirements.

You will not be charged additional shipping merely because we choose to split an order, unless otherwise stated at checkout.

11. International Shipping

At present, AHRON nightwear ships within India only, unless international shipping is specifically enabled and displayed on our website.

If international shipping becomes available, applicable shipping charges, customs duties, taxes, and other import-related costs will be communicated as applicable.